Terms of Use

The Town of Bracebridge recognizes the importance and value of using online methods to communicate corporate information and participate in online dialogue with residents, employees and other stakeholders. The following guidelines govern how the Town of Bracebridge participates online with our corporate websites and how it uses social media channels.

The Town of Bracebridge maintains official profiles on a variety of social media platforms including Twitter, Facebook, Instagram, and Youtube, etc. The Town of Bracebridge maintains www.bracebridge.ca, and www.bracebridgevotes.ca, among others. 

he Town of Bracebridge maintains and participates in online communication during regular business hours: Monday to Friday from 8:30 a.m. - 4:30 p.m. The Town will answer questions and monitor our sites during that time.  In some instances the Town of Bracebridge may need to schedule online communication for special events during non-business hours or respond and communicate during a crisis or emergency.

The Town of Bracebridge reserves the right to remove all comments on social media channels that are inappropriate, contain defamatory /obscene material, material prohibited by the laws of Canada or any other applicable jurisdiction. It is at the sole discretion of the Town of Bracebridge what posts or comments are deemed inappropriate. We ask that your comments are respectful and relevant.

The Town of Bracebridge reserves the right to promote events on its website and/or social media channels if the Town is involved as a participant, host, partner or sponsor, otherwise the Town does not permit members of the public to promote events or businesses on its website and/or social media channels. 

The views expressed by outside sources on the Town of Bracebridge social media channels do not necessarily represent the views of the Town of Bracebridge and its staff. The Town of Bracebridge is not responsible or liable for content posted by outside contributors.

Following, Favouriting, Liking, Retweeting and Sharing etc.

The Town of Bracebridge reserves the right to follow, favourite, like and engage in online content, or social media account conversations. This does not imply endorsement of that account, user, channel, page, site etc. This also applies to sharing, retweeting, reposting or linking to content from other users.


The Town of Bracebridge will participate and comment in discussions when appropriate. Content, comments or links containing any of the following will not be allowed on Town Social Media Channels. This includes comments by staff, elected officials and members of the public. The Town of Bracebridge reserves the right to remove all comments or posts containing the following:

  •     Personal information or information identifying an individual
  •     Profane or inappropriate language
  •     Business solicitation
  •     Defamatory, disrespectful or comments perpetuating discrimination
  •     Sexual content or links
  •     Spam
  •     Inaccurate information about the Town of Bracebridge business
  •     Confidential information or proprietary records or information about the Town of Bracebridge business
  •     Information that is irrelevant to the topic or article
  •     Copyrighted material
  •     Content promoting political opinions or campaigns
  •     Content related to or encouraging illegal activity

Please note it is very important to protect personal privacy online. Users are encouraged to refrain from posting personal information such as phone numbers, email or home addresses and other personal information when communicating online. Users interacting with the Town of Bracebridge participate at their own risk. 

The Town of Bracebridge aims to provide the best customer service possible. Staff try to respond to comments or posts on our social media channels but cannot guarantee that all questions will be addressed. Public inquires that need responses should be directed to our official contact number: The Town of Bracebridge 705-645-5264.

Media Requests

Media requesting information should contact the respective department at the Town of Bracebridge by calling 705-645-5264. 

The Town of Bracebridge may consider posting external links on its website and through its social media channels if the link is to:

  •     An official government website (municipal, regional, provincial, federal)
  •     A government-funded agency or board
  •     A Town of Bracebridge affiliated organization or business partner or organization under agreement with the Town.
  •     Regulatory authorities (e.g. Ontario Energy Board, TSSA)

The Town of Bracebridge does not post external links on its website to:

  •     Personal websites
  •     Business websites that are not currently under an agreement with the Town

The Town of Bracebridge reserves the right to post, or refuse to post any external links on its website or to delete links already posted on its sites at any time, without notice.

Individuals who appear in photos posted online by the Town have entered into an agreement previously and have given photo release. If you have questions or concerns about imagery please contact the respective department at the Town at 705-645-5264.

All information on our websites are protected by the Canadian laws of copyright. Unless permission is grated, no one may copy, redistribute, reproduce or republish in any form, any material located on this website.

Online Disclaimer

The Town of Bracebridge has the right to edit, delete, modify, vet and/or change any material sent or posted to this online terms of use document, its website(s) and/or social media channels at any time without prior notice or consent.

While every effort has been made to ensure the accuracy of the information on this website, the Town of Bracebridge will not be liable for damages arising from, but in no way limited to, the transmission of information over the internet. Although the Town of Bracebridge relies on reputable sources and believes the online content and information is correct and attempts to keep the information current, the Town of Bracebridge does not warrant the accuracy or completeness of the information.

If you have a question with regards to our website or social media channels please contact us at 705-645-5264 ext. 3201.

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